Skip to main content

Customer Service

Four Corners USA OnLine Jewelry strives to make your shopping experience in our store positive and exciting with the discovery of new One of a Kind Treasures. Four Corners USA is dedicated to provide our Customers with an enjoyable and secure online Shopping Experience for your Native American Indian and Artisan made Jewelry.

Thank you for Supporting American Made! Whether you are considering a Native American Indian Handcrafted Treasure or one of our personal Designs, your satisfaction is very important to us. We will do everything possible to make your visit a positive online shopping experience providing accurate information and photos to ensure your Happiness with your new purchase.

We pride ourselves in offering our Customers quality products and excellent service. We trust you will navigate your way around our store easily and find the answers to any questions you may have. You can click the top Navigation Titles (below our Logo on Desktop Computers and at bottom of Page on Mobile Devices) to see all pages in that subject appear in the left navigation above our product categories.

Below you will find a brief description of the various Service Pages to assist you (click the Section Titles for Complete Information and Policies).

Please note we send Order Confirmations and Shipping Notifications for all transactions. Depending on your personal e-mail settings and/or Company security filters, these notifications may end up in 'Junk/Spam Folders' or simply deleted on Company/Business servers. Feel free to Contact Us if your Order Confirmation is not received within a couple of hours. 

Studio Hours

Regular Studio Hours are Monday thru Friday 10:00 am until 4:00 pm eastern time with the following exceptions: 

2020 Shipping Schedule

In addition to regular USPS Holidays, Our Studio will not be Shipping on the following days:

May 26, 2020 (will ship May 27th)

September 8, 2020 (will ship September 9th)

November 25 thru 30, 2020 (will ship December 1st)

December 23 thru January 3, 2021 (will ship January 5th, 2021) 

Holiday Studio Closures

November 20 thru November 25, 2020 (Shipping resumes November 26th)

December 23, 2020 thru January 3, 2021 (Shipping resumes January 5th, 2021)

USPS 'Money Back Guarantee' Refund for Express Shipping Dec 21 - 24, 2020

For Priority Mail Express® shipments (1-2 day Service) mailed December 21 through December 24, the money-back guarantee applies only if the shipment was not delivered, or delivery was not attempted, within two (2) business days (does not include if recipient is unavailable at time of deliver). Please check USPS website for any change or clarification to this policy.

(all guarantees and insurance is limited to and paid by USPS not through Four Corners USA Inc.)

Contact US

Customer Inquiries about our Products or Services (Vendors please see Vendor Inquiries link below or click here) ....(read more)

Ordering and Payment Options

Shop and Order securely online 24/7 at your conveniece; Effective 2/1/2016 we no longer accept payments by telephone per our PCI Compliance; Visa, MasterCard, Discover Credit Cards and American Express Payments accepted. ....(read full details)

Shipping Information

Shipping available to US Destinations (Continental USA, Alaska and Hawaii). For your protection, all Shipping quotes include Insurance through USPS for loss or damage (claims made at destination location. We offer Priority and Express Shipping Options as well as added Services such as Signature through the United States Postal Service. ....(read full details)

Postal Holidays/Shipping Schedule

All products offered are In Stock and ready to Ship. Standard Orders (may exclude watches which are tested before shipping) placed by 2pm Eastern Time ship next Scheduled Shipping Day Tuesdays and Fridays. Check the Holiday Schedule which includes USPS Holidays and Studio Closures for days without Service. ....(see full Schedule)

Returns, Repairs and Warranty

If for any reason you are not completely satisfied with your purchase, we will gladly accept returns for Refund via Return Authorization Number Only (requested within 3 day Inspection Period). Returns must be in original, unused, unaltered condition including all original attached labels and received in our Studio within 14 days of receipt or availability for pickup based on USPS Tracking. .... Click here for complete details on our Return Policy...

Privacy and Security

Your personal privacy and the security of your Transaction is of utmost importance to us. Here you can view our Privacy and Security Policies. ....(read full details)

Customer Testimonials

What our Customers are Saying about our Products and Service. ....(read more)

Share Your Experience

Tell us about your Experience!

Vendor Inquiries

If you have a Product that is made in the USA or a Service that is performed in the USA that may fit into our merchandise line, please use this link so your information is directed to the appropriate associate.

Copyright and Terms of Use

Use of any website content including but not limited to images and dialogue is strictly prohibited. Here you will find our Terms for use of this website and content. ....(see full details) 

All Rights Reserved Four Corners USA OnLine