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Storefront Checkout is CLOSED due to Medical Emergency

Storewide Clearance Sale - Items marked 'Special Buy, Closeout, Clearance, Final Sale' are not Returnable or Refundable

FAQ

Items marked 'Special Buy, Closeout, Clearance, Final Sale' are not Returnable or Refundable

Below are some of the most frequently asked questions at Four Corners USA OnLine Jewelry and we will update them as new questions arise.

When will my Order Ship?

Do you have a Printed Catalog?

Do you Resize Rings?

Can I modify the design of your Engagement Rings?

Why are Artisans Listed without Products?

Why are your Products not Rated?

Where do you Ship from?

Do you offer a LayAway Program or Installment Payments?

Do you Drop Ship?

 

When will my Order Ship?

Most all our Products are In Stock, Ready to Ship and the image shown is the exact Item you will receive. There are few exceptions to this and it will be described in the individual Product Details Listing. Our Pre-Order (when available) and Custom Order (temporarily suspended) Inlay Bands and Wedding Rings offer an approximate date when they will be available to ship. Click through here to Read More regarding our Shipping process

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Do you have a Printed Catalog?

Since our Products are typically One of a Kind and constantly evolving, Printed Catalogs are not cost effective nor could be accurately maintained. Four Corners USA OnLine Catalog is the best resource for all current inventory and product specials.

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Do You Resize Rings?

We do not resize rings. The ability to resize rings is variant depending on the style of shank, single stone, inlay and even the metal whether it is Sterling with 14K Gold and/or Gold Filled. This is a service that should be done at your local jeweler to ensure proper fit. We suggest contacting your Jeweler to ensure they can accommodate you in resizing Native American Jewelry as many jewelers do not work with Native American stone jewelry including but not limited to Inlay. If needed you can provide them the URL link to the ring and/or take them an image as we offer many angles of each piece. All our rings are considered One-of-a-Kind and therefore listed separately.

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Can I modify the design of your Engagement Rings?

We no longer offer Custom Orders for Our Engagement Wedding Ring Sets. All inventory is limited to stock on hand which are listed on the website.

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Why are Artisans Listed without Products?

Anytime we offer works by a new Jewelry Artisan, we enter them into our Brands Page. When their products sell, our system is designed not to 'show' jewelry selections that are Sold. Although we have a long ongoing relationship with many of our Artisans, over the course of years some have moved on to new interests, created limited jewelry or geographic changes occurred prohibiting our interaction.

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Why are your Products not Rated?

Our Products are typically One of a Kind and therefore Product Ratings is mostly irrelevant as you cannot 'Rate' something you have not purchased. Once an Item is purchased it no longer shows up in our Active Inventory making this 'rating system' irrelevant to our business. We always want to hear from our Customers about their experience, however, we do not send e-mails requesting such information (the world is just filled with too many e-mails). Periodically, our Customers send us private message about their Experience and quite frankly that means so much to us as they really feel compelled to share information and go out of their way to do so.

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Where do you Ship from?

Shipping only to Continental USA, Hawaii and Alaska. We maintain two private Studios with our primary business Studio location in Florida and that is typically where your purchase will ship from (in the event you are trying to estimate delivery specifically for USPS Express Service). We do travel throughout the USA as well as our Studio in Arizona and will post if the Shipping origination is different. Visit Shipping Information for Schedule, Holiday and Studio Closures.

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Do you offer a LayAway Program or Installment Payments?

We do not offer any type of installment or LayAway programs.

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Do you Drop Ship?

We receive many requests from eBay, Amazon and various other Marketplace Sellers for 'drop shipping' our products. We are honored and sincerely appreciate your interest; however we Do Not offer any type of Drop Shipping services and all of our Inventory offered for Sale on this website (with the exception of Pre-Order and Custom Order) is in our vaults ready for immediate delivery.

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